Features
Solara is not just a call answering service. It is a complete AI powered reception operation, built for UK businesses that cannot afford to miss a single call or enquiry. Powered by neural voice technology, trained specifically on your business, and indistinguishable from a real member of your team.
24/7
Call coverage
Most
Callers never realise it's AI
48hrs
Go-live time
100+
Languages supported
Included on every plan
Solara answers every call to your business: day, night, weekends, and bank holidays. No voicemail, no missed opportunities.
The average UK business misses 22% of inbound calls. Solara eliminates that entirely.
Automated spam detection filters out cold callers and robocalls before they reach you. Only genuine clients get through.
No more interruptions from calls that waste your day.
We train the AI on your services, your tone of voice, and exactly how you want calls handled. Solara greets every caller with your business name and sounds like part of your team. Powered by neural voice technology, the same class of AI voice used by the world's leading companies.
A consistent, professional first impression every single time. Most callers engage naturally and never realise they are speaking to AI.
Select from a range of British accents, from neutral RP to regional voices including Scottish, Welsh, Northern, and more. Your Solara voice matches your brand and your customers.
A voice that feels local and familiar builds instant trust with callers.
Every call is transcribed and summarised. You receive a clean email with the caller's name, number, and what they need.
You're always in the loop without listening to recordings.
Everything in Starter, plus:
Solara checks your live availability and books appointments directly into Google Calendar or Outlook. No double bookings, no back-and-forth.
Clients can book at 11pm on a Sunday. You wake up with a full diary.
When someone enquires online, Solara calls them back within seconds, before they ring a competitor.
Speed-to-lead is the single biggest factor in converting enquiries.
After every call, Solara sends a personalised SMS: a booking confirmation, quote request, or follow-up message.
Clients feel looked after immediately. Conversion rates improve significantly.
Send targeted SMS messages to your client list: reactivation campaigns, appointment reminders, and promotions. SMS is one of the highest-performing channels for client engagement.
Re-engage dormant clients and fill last-minute gaps in your diary.
Solara calls your client list on your behalf, following up on quotes, chasing bookings, or running reactivation campaigns.
A single reactivation campaign can generate thousands in recovered revenue.
We connect Solara to your CRM: HubSpot, Zoho, GoHighLevel, Salesforce. New leads are logged automatically after every call.
Every enquiry is captured and tracked from the moment they call.
Our team builds custom automations tailored to your business, connecting Solara to any software you use.
Solara becomes a fully integrated part of your operations, not just a standalone tool.
Extend Solara's reach to WhatsApp, handling enquiries, bookings, and follow-ups via the UK's most popular messaging platform.
Capture clients who prefer messaging over calling.
Everything in Professional, plus:
We record and clone a real voice: yours, a team member's, or a bespoke persona we create for your brand. Every caller hears the same familiar voice, whether it is 9am on Monday or 2am on Sunday. The cloned voice is indistinguishable from the original.
Builds deep trust and brand recognition with every single call. Callers feel they are speaking to someone they know.
Solara handles calls in over 100 languages. Ideal for businesses in diverse areas or those serving international clients.
Never lose a client because of a language barrier.
For businesses with multiple sites, Solara intelligently routes calls to the correct location, team, or diary.
One seamless reception experience across your entire operation.
A named UK-based account manager handles your onboarding, monitors your service, and is available when you need them.
A real person who knows your business, not a ticket system.
Scale plan clients receive priority response times. Any issue or change request is handled the same day.
Your service never waits in a queue.
We'll walk you through exactly how each feature works for your type of business, live, in 20 minutes.
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